One thing we pride ourselves on here at Thunderbird Atlatl is our superior customer service. We are extremely receptive to our customers and make ourselves available almost 24/7!
We appreciate our customers’ feedback. If there is a problem, we try to correct it instantly. We are proud of our ability to get orders out as quickly as possible even rush orders. If it means a few late nights at the shop, our staff is willing and able to do that. Give us a call at 800-836-4520 or a cell at 607-743-4379 and we would be glad to help you figure out the best atlatl equipment for you.
We sometimes get calls from people who have ordered from other atlatl manufacturers and were unable to get their items. Please know we have 20 years of exemplary customer service backing our products. Check out some of the comments we have received recently!
“I just wanted to give thanks and props to Bob and Cheryl for great customer service. The USPS managed to bend a tube hard enough to splinter a pack of 6 darts. They promptly and cheerfully reshipped my order and I had them 2 days later. Plus, I like a business where the boss answers the phone. It was an added bonus talking to the legendary Bob Berg.”
Regarding a Kanakadea we sold on Amazon:
“I got these to get started in atlatl. They are great! They are accurate and they fly far and hit hard. I can’t say enough good things about this. The ground where I live is frozen and the darts hit the ground so hard they actually went in a coupel of inches! this is Awesome!”
Regarding a Catatonk we sold on Amazon:
“This design is perfect. I don’t have long fingers and adequately grasping the dart has always been a problem. This Catatonk design fits perfectly. It provides a solid foundation for your hand, allows your index finger to just have to lightly hold in place the dart because its seated on a support trough ahead of your finger. Very stable. You can walk around with a dart in place its so stable. Great atlatl.”
“Love your products! We have had HUNDREDS of youth and adults using your atlatls as part of our programs. By the way, here is a link to a recent TV interview.”